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  • We shop at Publix Supermarkets.

  • We can deliver anything Publix carries!

  • We recommend placing your order at least 5 days in advance. We monitor orders in queue to ensure appropriate staffing on your delivery day.

  • By special request only. Please contact us prior to placing an order as stores are closed on major holidays.

  • No. Depending on scheduling, housekeeping, access to your home/condo, weather, and traffic, we are unable to guarantee delivery prior to arrival. It is our goal, however, to deliver your order before you arrive.

  • Orders must be placed no later than 12:00pm for same day delivery. Same day orders will incur an additional $35 rush fee.

  • You can make changes to your order up to 48 hours prior to the delivery date.

  • Please submit an additional order. Additional orders received after 12:00pm may need to be delivered the following day depending on delivery schedule availability.

  • Please add it to your order using our “Custom Item” product. "Custom Item" is listed first in each category.

  • Your personal shopper will substitute a similar item. If you have specific substitutions in mind please enter a note for your shopper in the product "Notes" field.

  • Please enter a note for your shopper in the Instructions/Comments field for the product. You must let your shopper know if they should select a substitute product that meets a special requirement. If no substitution is acceptable make sure to note “No Substitutions” at checkout.

  • Your satisfaction is important to us! Please let us know of any issues immediately so that we can work with you to resolve the problem while you are in town.

  • There is a $35 delivery fee and 45% service fee on all orders. Orders placed by 12:00pm for same day will incur an additional $35 rush fee. Orders under the minimum threshold of $100 will incur an additional service fee of $40.

FAQ's

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